Product roadmap

Worries, concerns and actions in one record

A worry can become a concern and then an action without anything being re-typed — the full history travels with it, and a concern raised on behalf of a parent keeps their voice and their relationship to the child on the record.

Who can deliver an intervention, and what to watch for

Every programme in the library now carries its delivery requirements and any cautions, so staff can see what training is needed before assigning it to a child.

Evidence base reviewed

Every intervention's evidence statement re-checked against its source: overstated claims removed, and programmes named as their licences require.

Why each domain matters

All eight wellbeing domains now explain what they cover and why they matter, so scoring stays consistent between colleagues.

Parents manage their own account

Parents can change their own email address and password from their profile, without going through the school.

Built for the phone in your pocket

Sign-up, dashboards, heat maps, tables and navigation all work properly on phones and tablets — not just at a desk.

One sign-in across school, parent and group

Move between the school, parent and group sign-in without the page changing shape, at any screen size.

Parent feedback carries no name

Feedback sent from the parent portal now carries an opaque identifier instead of a link to the parent's record — we can recognise a repeat submitter without being able to name them.

Consistent, sortable tables everywhere

Every list in the product uses the same table: sort any column, expand a row for detail, and export what you are looking at.

New Help Centre & guided onboarding

In-product help for every feature, plus role-aware onboarding journeys that walk each new user through their first steps.

Multi-language & your terminology

Read the product in your language, with per-setting wording so terms fit your context.

Houses & Forms

Define your own pupil grouping dimensions and report by them everywhere.

Sign-in improvements

Show/hide password on login and stronger account security.

Pupil targets

Set a measurable target against any wellbeing domain, grade progress as you go, and get told when a target stops moving.

Baseline by invitation

Ask the adult who knows a pupil best to complete a baseline through a secure link — no account needed — with staff sign-off before it enters the record.

Carbon disclosure

A published account of the platform's carbon footprint, for procurement and sustainability reporting.

Redesigned reports

A cleaner report suite — pupil, cohort, provision and governor packs — with GDPR-safe suppression of small numbers.

Intervention effectiveness

See the measured effect of each intervention per wellbeing domain: before and after, how many pupils improved, how many moved out of red.

ISP as a living document

Build Individual Support Plans with parents and specialists — your narrative plus auto-assembled evidence, review cycles and locked snapshots.

Attachments & documents

Attach and manage evidence files on interventions and pupil records, with GDPR erasure built in.

Custom intake questionnaires

Bring your own onboarding questions alongside the Phoenix domains — kept separate from RAG scoring.

Data export & erasure

Offboarding data export and right-to-erasure for pupil data.

Platform-wide redesign

A refreshed, consistent interface across the whole product.

Academic progression benchmarking

Track and benchmark academic progression alongside wellbeing.

Trust & group dashboards

Cross-school oversight for trusts and groups.

Parent portal

Parents sign in to see their child’s wellbeing summary, message the school, and follow the support actions and ISP reviews on record.

Cross-school pupil transfer

Move a pupil to another Phoenix Ember school — the receiving school approves, and history and support plans travel with them.

Report builder

Build your own report templates, with tables, charts and CSV export.

School setup wizard

A guided setup to get a new school configured quickly.

Staff accounts & invites

Add staff, assign roles, and invite colleagues by email.

Billing & invoicing

Invoices with VAT handling, exports, and quote-to-provision.

Age-adaptive scoring

Assessment adapts to each pupil’s age band — and the adaptations are visible and editable, not a black box.

Bulk pupil import

Add your pupils from a spreadsheet (CSV) instead of one at a time.

Flexible assessment cycles

Set your own reassessment cadence, and reassess any pupil at any time.

Weekly digest

A weekly summary email of what needs your attention.

Core wellbeing tracking

Eight wellbeing domains scored 1–5 with RAG banding, per pupil, tracked over time.

Automatic alerts

The platform surfaces pupils whose scores need attention, so nothing gets missed.

Classroom check-ins

Run a quick wellbeing check-in across a whole class in one session.

Observations

Log ad-hoc pastoral observations against a pupil’s record.

Audit logging

Every significant action is recorded — for accountability and compliance.